Privacy Policy

1. Introduction

At South West Fuels, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Collection and Use of Personal Data

We may collect your personal data when you place an order, contact us, or interact with our company. This may include: • Name • Address • Telephone number • Email address • Account details (if applicable) • Any other information you provide to us We use this information for the following purposes: • Processing orders and deliveries • Communicating with you regarding payments, refunds, queries, or any other order-related matters • Maintaining records for legal and accounting purposes • Sending marketing communications that may be of interest to you or help us grow our business (you can opt out at any time) Your data will only be retained for as long as necessary for the purpose it was collected or for legal and accounting requirements.

3. Sharing of Personal Data

South West Fuels does not sell, rent, or disclose your personal information. However, in certain cases, we may need to share access to your data with trusted external parties, such as: • Service providers offering administrative or IT support • Calor (for order fulfilment and regulatory compliance) Any third party with access to your data is required to keep it secure and confidential.

4. Data Security

We have implemented appropriate security measures to prevent unauthorised access, loss, theft, or disclosure of your personal information. Only our employees and authorised external service providers will have access to your data, and they are obligated to handle it with confidentiality.

5. Use of Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve website functionality and personalise content. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to: • Request access to the personal data we hold about you • Correct or update your information if it is inaccurate • Request deletion of your data (subject to legal and accounting requirements) • Opt out of marketing communications at any time To exercise any of these rights, please contact us.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website and will take effect immediately. If you have any questions or concerns about how we handle your data, please get in touch with us.